FAQ
Frequently Asked Questions
What makes Russell Jeffrey Design cards different from cards you'd find in a store?
Every card we sell is genuinely handmade by a husband-and-wife team in Canada. Each design begins as a hand-drawn sketch, is brought to life through graphic design, printed in-house on premium heavyweight cardstock, and then individually hand-embellished with crystal gem accents — placed one by one using tweezers and pressed down by hand. No two cards are exactly alike.
Are the cards really handmade?
Yes — entirely. Each card is designed, printed, cut, and hand-jewelled right here in Canada. The gem embellishments are applied individually by hand, which means every card carries its own subtle variation. While the designs are reproduced, the hand-finishing ensures that each card is, in its own way, one of a kind.
How did Russell Jeffrey Design get started?
It began with a Bat Mitzvah. Our dad designed a custom invitation for our sister's Bat Mitzvah, and from there, word spread. For several years, the business focused on custom Bar and Bat Mitzvah invitations and wedding stationery. Over time, that passion for design and personal connection evolved into what Russell Jeffrey Design is today — a handmade greeting card company with a particular love for Judaica and a commitment to cards that feel like keepsakes.
Who makes the cards?
Every card starts with her sketchbook. As the creative heart of Russell Jeffrey Design, she dreams up each design and brings it to her husband, who transforms it into polished digital artwork — then he prints and cuts every card in their Canadian home. From there, it's back to her, hand-placing each crystal gem one by one with tweezers until the card glimmers just the way she envisioned. Together, this husband-and-wife team — and proud parents of two daughters — have built a card company that's as personal as the cards themselves.
What are the cards made from?
Each card is printed on premium heavyweight 110 cardstock and paired with a crisp white envelope. The cards are individually hand-embellished with crystal gem accents and packaged in a protective plastic sleeve to keep them pristine during shipping and on retail shelves.
Do you offer customized cards?
We no longer offer customization for individual orders. However, if you're a business interested in a custom card design related to your brand or company, we'd love to hear from you. Reach out at rjgraph@rogers.com to start the conversation.
Where do you ship, and how long does it take?
We ship to Canada and the United States. Available shipping services, costs and delivery estimates are shown at checkout after you enter your address. Timing depends on your destination, order size and selected service. If you need a card for a specific date, email rjgraph@rogers.com before ordering. Read our shipping information for more details.
What if my card arrives damaged?
We stand behind every card we send. If your order arrives damaged, we'll exchange it or provide a full refund — no hassle. Just get in touch, and we'll make it right.
Looking for the perfect card for a Jewish holiday or milestone?
Whether you're celebrating a Bar Mitzvah, wishing a colleague Shana Tova, or looking for the most thoughtful Chanukah card your friend has ever received, we have you covered. Our Judaica collection is hand-embellished with crystal gems and designed with genuine care for these meaningful occasions. From Passover to Bat Mitzvahs, Hamsa to Mazel Tov — these are cards people keep, frame, and treasure. You won't find anything like them at a mass-market card shop.
Can I find your cards in a store near me?
Yes! Our cards are carried in boutiques, gift shops, and galleries across Canada and the United States — including Petroff Gallery in Toronto, Shaynee's Gift Selections in Thornhill and Toronto, Arts & Kardz in Montreal, and as far as the Touro Synagogue Foundation in Newport, Rhode Island. See our full list of stockists on our About Us page.
Do you offer wholesale?
Yes — we welcome boutiques, gift shops, galleries, and specialty retailers. You can shop our wholesale collection directly through Faire, or email us at rjgraph@rogers.com to request your wholesale access code. We're proud to be carried in over 15 locations across North America.